Warranty
Water Warden™  Safety Pool Fence
Five Year Limited Warranty/One Year Full

  1. The Manufacturer warrants that the Water Warden™  Safety Pool Fence is free from defects and workmanship materials for a period of five (5) years.
  2. This warranty extends to the original purchaser of the Water Warden™  Safety Pool Fence only.
  3. This warranty covers mesh fabric, poles, anchors and fasteners, but does not cover incidental or consequential damages, metal finishes or installation of the Water Warden™  Safety Pool Fence.  Installation is warranted by the installer only, and only to the extent of express warraties provided by the installer.
  4. In the event of a defect or other failure of the Water Warden™  Safety Pool Fence not caused by any misuse, abuse, neglect, improper maintenance or damage to the Water Warden™  Safety Pool Fence while in possession of consumer, manufacturer  will remedy the failure or defect, without charge to the consumer.  The remedy will consist of repair or replacement of the product, at the warrantor’s option.
  5. If manufacturer is unable to provide replacement or repair, a refund will apply as follows:  manufacturer will refund what is unserviceable during the first year; after the first year the Water Warden™  Safety Pool Fence will be refunded at a rate of 1/84 of MSRP for each month remaining of the 84 months from the original purchase date.
  6. If the Water Warden™  Safety Pool Fence is reported to be unserviceable, the Water Warden™  Safety Pool Fence must be made available to manufacturer’s representative to determine its serviceability.
  7. We reserve the right to inspect the Water Warden™  Safety Pool Fence for any claim against this warranty, to determine the cause of failure or loss of serviceability.

CUSTOMER HAS THE SOLE RESPONSIBILITY FOR PERIODICALLY INSPECTING PRODUCT AND REPORTING DEFECTS OR FAILURES.  MANUFACTURER DOES NOT WANT TO CREATE A FALSE SENSE OF SECURITY.  THE WATER WARDEN™  IS NOT INTENDED TO BE A SUBSTITUTE FOR PROPER ADULT SUPERVISION NOR IS IT A GUARANTEE AGAINST ACCESS TO THE POOL.

 

To File a Claim
Please call 1-877-402-SAFE (7223)
Monday – Friday 8:00 AM – 4:30 PM EST Please allow 2-4 weeks for warranty claims to be processed.
Swimming Pool Safety Thank you for a great product. We feel much more secure now in our new home, since we have installed your pool fence
N. Burges I am very pleased with this product, the safety fence looks great, is well made, easy to install, and I got all this for a great price.
N. Burges, Dallas, TX
There is no substitute for competent adult supervision... [Read More]